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How do I communicate with my footwear factory?

Send a full brief with last, materials and construction, test sample fit on more than one size and give measured, photographed feedback. Approve a pre production pair made with bulk materials and sole before production begins, and confirm everything in writing.

Last updated: October 2026 · Guide by Innovtex

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1. Brief before the first call

Send the RFQ, design files, a reference shoe if you have one, and material swatches. A reference pair for fit is often the fastest way to communicate the last you want.

2. Give sample feedback

Wear test samples and note fit at the toe, instep, heel and width. Measure against the spec and photograph issues such as glue marks, stitching or sole alignment. Number each comment.

3. Keep revision rounds to a minimum

Fix the last and fit first, then materials and finish. Changing the last late restarts development. Consolidate all comments into one list per round.

4. Approve the PP sample

The PP pair uses bulk upper, sole and insole. Approve online from photos and measurements for minor changes, or ship pairs in key sizes for physical fit approval when fit is still in question.

5. Confirm in writing before bulk

Approved PP sample, quantities per colour and size, unit price, Incoterm, delivery date, packaging and inspection standard.

6. Quality inspection and AQL

An inspector checks a random sample of pairs for bonding, stitching, symmetry between left and right, sizing and finish. The batch passes when defects stay within the agreed AQL limit.

7. Report defects and resolve disputes

Send photos, sizes and quantities affected, and the spec point not met. Compare with the approved PP pair and agree the remedy in writing.

8. Read the timeline

New lasts and sole moulds add development time before bulk. Innovtex mass production runs 25 to 30 days, plus about 10 days for DDP delivery, customs cleared.

Communication checklist

What to send at each stage.

What to includeWhy the factory needs it
Reference pair or last detailsCommunicates fit quickly
Wear test notes by sizeCatches grading issues early
Photos of marked defectsRemoves ambiguity
Written PP approvalBulk reference
Agreed AQL levelDefines pass or fail

Common mistakes that delay quotes

Approving fit on one size only. Changing the last after sole moulds are made. Giving fit feedback without wear testing. Leaving left and right symmetry out of the inspection standard.

Questions before you choose

How do I give fit feedback on a shoe sample?

Wear test it, note fit at toe, instep, heel and width, measure against the spec and send numbered comments with photos.

Should I test more than one size?

Yes. Grading can change fit across sizes, so check at least the smallest, a middle and the largest size in the run.

What does AQL check on footwear?

Bonding, stitching, left and right symmetry, sizing and finish on a random sample of finished pairs.

What must be confirmed before bulk?

Approved PP pair, quantities per colour and size, price, Incoterm, delivery date, packaging and inspection standard.

How long is Innovtex mass production?

25 to 30 days, plus about 10 days for DDP delivery, customs cleared.

Send your RFQ to Innovtex

Email your brief to sales@innovtex.com or book a call. Innovtex manufactures in China, Spain, Vietnam and Honduras and handles sampling, bulk production, quality control and delivery. MOQs start at 50 to 100 units depending on category and material.

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